We know you want the best holiday possible and great value travel insurance to go along with it. We also know that you may have some questions about the cover we offer for all holidays, and in particular motorcycle trips and activities.


Frequently asked questions about our travel insurance

Important Information

Coronavirus Exclusions

Any new Bennetts Travel Insurance Policies sold after 20/03/2020 will not cover any claim in any way caused by or resulting from:

(a) Coronavirus disease (COVID-19);

(b) Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2);

(c) Any mutation or variation of SAR-CoV-2;

(d) Any fear or threat of (a), (b) or (c) above.


The below applies to policies sold before 20th March 2020 


With the spread of Coronavirus now affecting countries worldwide, we understand there may be concern from holidaymakers.


Please be advised that if you travel to a country where the FCO has advised against all but essential travel/all travel then you would not be covered in that event.


Bennetts Travel Insurance can protect you in the event of having to cancel your trip. We will provide this cover if the cancellation of your trip is necessary and unavoidable as a result of the following:


If after the time you booked your trip and purchased your policy, the Foreign and Commonwealth Office advises against all (but essential) travel to your intended destination.


We will pay up to the amount shown in our table of benefits for:


• Travel and accommodation expenses that you have paid or have agreed to pay under a contract and that you cannot get back.

• The cost of excursions, tours and activities that you have paid for and that you cannot get back.

• The cost of visas that you have paid for and that you cannot get back.


Please click here for the latest from the government.  


Bennetts Travel Insurance offers UK-based 24/7 emergency medical assistance:


If you are a customer of ours and begin to feel unwell whilst abroad and require medical assistance, cover will be provided under the ‘Medical and other expenses outside of the United Kingdom’ section of your policy. You contact this service by calling +44 (0) 207 184 8111 or by emailing BennettsAssistance@aspen-insurance.com


In the event that you require in-patient hospital treatment and/or evacuation/repatriation, it is imperative that the Medical Emergency Assistance Company that is referenced in your policy documents are contacted and authorisation obtained prior to such treatment and/or evacuation/repatriation taking place.


If you have any further questions, please call Bennetts Travel Insurance on 0330 018 6322 or via email to bennettstravel@brokersure.com

Bennetts Travel Insurance is arranged and administered by Brokersure Limited and the policy is underwritten by certain underwriters at Lloyd's. Brokersure are experts in travel - we have partnered with them, so we can provide great cover and service to our travel insurance customers. If you call Bennetts Travel Insurance, it will be one of the dedicated Bennetts Travel Insurance team within Brokersure who will deal with your call.
Yes, there are several non-biking activities covered as standard and the option to upgrade to cover activities such as winter sports, golf and business cover. If you are taking part in something (motorcycling or not) which you cannot see listed when you get a quote, please call one of the friendly team on 0330 018 6322 to discuss your needs.

You can speak to an expert if you any unanswered questions or if your trip requires a more tailor made package.

Contact us by

Email: bennettstravel@brokersure.com

Phone: 0330 018 6322

Opening hours:
Monday to Friday 8.30am - 6pm
Saturday 8.30am - 4pm
Sunday 10am - 3pm

A valid EHIC or E111 card can be used in countries within the European Economic Area (EEA) and Switzerland. It covers for medical treatment which is necessary until your planned return home and you’ll be treated on the same basis as a resident of the country which means it can either be free or at a reduced cost.
Click here to view the Bennetts Travel Insurance policy wording which has full information on cover available, as well as key restrictions.
Our travel insurance is suitable for everyone whether they ride or not. We have simply tailored the cover with motorcyclists in mind, so if you do happen to want to ride on road during your trip – this is covered as standard with the option to upgrade to more specific motorcycling activity. If you don’t ride, or if you want to include family members who don’t ride, that’s fine. The cover is suitable, and we can even consider existing medical conditions.
No – the motorcycling cover is for medical expenses incurred if you injure yourself taking part in what is often considered to be a hazardous activity and is often excluded from standard policies. The travel insurance policy does not cover any damage to your motorbike. If you are riding your own motorbike, or someone else’s, it will not be covered under your Bennetts Travel Insurance policy.