What happens at renewal?
When your policy approaches the end of its 12 month term, you’ll be given the opportunity to renew your cover with us for another year.
As a valued customer, we obviously would love you to stay with Bennetts and continue to benefit from our 5-Star Defaqto-rated insurance. So we’ll search our panel of insurers to find you our lowest quote based on your current policy information – making it as simple as possible for you.
We’ll then write to you about 28 days before your renewal date with the details of the renewal quote that we’ve found for you. All you need to do is simply check your details are still correct and let us know if anything needs updating, or you want to change your level of cover/additional options.
Then, if you’re happy with your quote and you’ve not opted out of our automatic renewal service, your policy will be automatically renewed on your renewal date using the same payment details as previous. This will be clearly stated on your renewal letter. The service aims to save you time and helps ensure you have continuous insurance, so you don’t unknowingly ride uninsured. Of course if you decide not to renew with us, all you need to do is call us on 0330 018 1587 before your renewal date to let us know.
If you’ve opted out of automatic renewal but you’d like to take up your renewal premium with us, you just need to call us on 0330 018 1587 before your renewal date to arrange payment and continue your cover for another year. Again, this will be clearly stated on your renewal letter. If we don’t hear from you, we’ll assume you don’t want to renew and your policy will end.
What happens next?
• If you’ve renewed your policy with us for another year, we’ll send you a confirmation pack.
• If you’ve decided not to renew with us, we’ll send you confirmation that your policy has ended. This will contain your No Claims Discount entitlement, which you can use as evidence to send to your new or future insurer if they request it.
Whatever you choose to do, we would like to thank you for insuring your bike with us. If you have any queries about your renewal, please don’t hesitate to call us on 0330 018 1587 where our team will be happy to help.