Complaints Publication Report

Firm name: Bennetts Motorcycling Services Limited
Period covered in this report: 1st July 2023 - 31st December 2023

Product / service grouping	Provision (at reporting period end date)	Number of complaints opened	Number of complaints closed	Complaints closed within 3 days	Complaints closed after 3 days but within 8 weeks	Complaints upheld	Main cause of complaints opened
Insurance and pure protection	4.70 per 1000 policies sold	450	444	174	270	121	Information, Sums / Charges or Product Performance