|
Local Highway Authority
|
Response times for defects, most serious first
|
Depth of pothole needed to get assessed
|
|
Aberdeen City
|
2 hours , 7 days , 28 days , 3 months
|
35mm
|
|
Aberdeenshire
|
4 hours , 7 days , 30 days , Programmed works
|
Risk based
|
|
Angus
|
24 hours , 5 days , 28 days , Recorded - may be included in next available programme
|
40mm, 75mm wide
|
|
Argyll & Bute
|
4 hours , 7 days , 30 days , monitor
|
40mm
|
|
Barking and Dagenham
|
2 hours , 24 hours , 7 days , 27 days , Planned works
|
Risk based
|
|
Barnet
|
2 hours , 48 hours , 7 days , 28 days
|
50mm
|
|
Barnsley
|
24 hours , 1 month
|
50m, 150mm wide
|
|
Bath and North East Somerset
|
No data
|
No data
|
|
Bedford
|
2 hours , 24 hours , Within 8 weeks
|
25mm, 150mm wide
|
|
Bexley
|
1 hour , 90 days
|
40mm, 200mm wide
|
|
Birmingham
|
1 hour , Next day , 7 days , 28 days , 3-6 months , 6-1 year , Monitor
|
Risk based
|
|
Blackburn with Darwen
|
4 hours , 2 days , 10 days , 15 days , 20 days (25 days)
|
40mm, 150mm wide
|
|
Blackpool
|
24 hours , 5 days , 5 weeks , Consider for planned works
|
40mm but with discretion of inspector
|
|
Blaenau Gwent
|
No data
|
No data
|
|
Bolton
|
2 hours , 24 hours , 14 days , 28 days , Consider for future planned works , Review at next inspection
|
40mm
|
|
Bournemouth
|
36 hours , 7 days , 28 days , Not defined
|
40mm
|
|
Bracknell Forest
|
1 hour , 24 hours , 28 days
|
50mm and <0.25sqm
|
|
Bradford
|
24 hours , 5 days , Next available work programme
|
40mm
|
|
Brent
|
2 hours , 24 hours , 7 days , 28 days , Monitor/planned works
|
30mm, 100sqcm2
|
|
Bridgend
|
24 hours , 28 days
|
40mm
|
|
Brighton and Hove
|
24 hours , 28 days , Recorded
|
40mm
|
|
Bristol
|
2 hours , 10 days
|
40mm
|
|
Bromley
|
2 hours , 10 days , 35 days
|
30mm
|
|
Buckinghamshire
|
2 hours , 2 days , 5 days , 28 days , planned works
|
40mm, 300mm wide
|
|
Bury
|
2 hours , 7 days , 28 days , 60 days , Next available programme
|
40mm
|
|
Caerphilly
|
2 hours , 24 hours , 28 days (all others)
|
40mm
|
|
Calderdale
|
2 hours , 1 day , 5 days , Agreed timescale
|
40mm
|
|
Cambridgeshire
|
2 hours , 5 days , 21 days , 12 weeks
|
20mm, 75mm wide
|
|
Camden
|
No data
|
30mm
|
|
Cardiff
|
2 hours , Next working day , 28 days , Programmed works
|
30mm, 0.09sqm
|
|
Carmarthenshire
|
2 hours , 24 hours , Programmed works
|
40mm
|
|
Central Bedfordshire
|
2 hours , 5 days , Programmed works, unless within 10m of a Cat 1 defect (then treat as a Cat 1)
|
50mm, 150mm wide (two directions)
|
|
Ceredigion
|
Within 24 hours , 5 days , 20 days , Assessment and inclusion in short/medium term programmes
|
20mm
|
|
Cheshire East
|
1.5 hours , Next working day , 5 days
|
50mm
|
|
Cheshire West and Chester
|
1.5 hours , 24 hours , 5 days
|
50mm
|
|
City of London
|
3 hours , 7 days , 7 week if road/lane closure is needed
|
20mm
|
|
Clackmannanshire
|
24 hours , 7 days , 28 days , Monitor/next available programme
|
40mm, 100mm x 100mm
|
|
Conwy
|
2 hours , 24 hours , 7 days , 28 days , consider for planned maintenance
|
30mm, 150mm wide
|
|
Cornwall
|
48 hours , 48 hours , 72 hours , 7 days , 28 days , Next available programme
|
40mm
|
|
County Durham
|
24 hours , 14 days , 3 months , 1 year
|
40mm, 300mm wide
|
|
Coventry
|
5 days , 40 days
|
40mm
|
|
Croydon
|
No data
|
No data
|
|
Cumbria
|
Immediate , 1 day , 5 days , 1,3,6 or 1 year , Next programmed works , Monitor
|
40mm
|
|
Darlington
|
No data
|
40mm
|
|
Denbighshire
|
2 hours , 10 days , 4 months
|
50mm, 300mm wide
|
|
Derby
|
1 hour , 36 hours , 13 days , 28 days , Recorded/next available works , Monitor
|
40mm
|
|
Derbyshire
|
Next day , Risk based , Planned works
|
40mm
|
|
Devon
|
2 hours , Next working day , 7 days , 28 days , Monitor
|
40mm, 300mm wide
|
|
Doncaster
|
2 hours , 5 days , 25 days , Planned works programme
|
40mm, 250mm wide
|
|
Dorset
|
2 hours , 32 hours , 7 days , 28 days , Planned works
|
20mm, 300m wide
|
|
Dudley
|
24 hours , 7 days
|
20mm
|
|
Dumfries & Galloway
|
No data
|
No data
|
|
Dundee City
|
4 hours , 5 days , 30 days , Monitor/next available programme
|
40mm
|
|
Ealing
|
1 hour , 7 days , 30 days
|
25mm
|
|
East Ayrshire
|
2 hours , 5 days , 10 days , 28 days
|
40mm, 75mm wide
|
|
East Dunbartonshire
|
4 hours , 7 days , 30 days , monitor/next available programme
|
Risk based
|
|
East Lothian
|
24 hours , 5 days , 3 months , monitor/next available programme
|
40mm. 150mm wide
|
|
East Renfrewshire
|
2 hours , 8 days
|
40mm
|
|
East Riding of Yorkshire
|
No data
|
No data
|
|
East Sussex
|
2 hours , 5 days , 28 days
|
40mm, 200mm wide
|
|
Edinburgh
|
24 hours , 4 days , 28 days , Monitor/1 year
|
<40mm
|
|
Enfield
|
24 hours , 7 days , 28 days
|
40mm
|
|
Essex
|
2 hours , County route: 2 days & Local 5: days , Considered for planned works , Monitor/non-planned timescale
|
50mm, 75mm wide
|
|
Falkirk
|
24 hours , 5 days , 4 weeks , Next available programme
|
30mm
|
|
Fife
|
24 hours , 5 days , Next available programme
|
40mm
|
|
Flintshire
|
Immediate , >40mm within 3 working days , <40mm review at next inspection
|
40mm
|
|
Gateshead
|
24 hours , 10 days , 40 days
|
40mm
|
|
Glasgow City
|
No data
|
No data
|
|
Gloucestershire
|
2 hours , 1 working day , 28 days , 3 months
|
40mm
|
|
Greenwich
|
2 hours , 24 hours , 28 days , Other
|
40mm
|
|
Gwynedd
|
24 hours , 3 months
|
40mm
|
|
Hackney
|
2 hours , 24 hours , 7 days , 28 days , 56 days
|
20mm
|
|
Halton
|
2 hours , 24 hours , 5 days , 12 days , 28 days
|
40mm
|
|
Hammersmith and Fulham
|
2 hours , 24 hours , 28 days , Next available programme
|
40mm, 40mm wide
|
|
Hampshire
|
2 hours , 24 hours , 2 months
|
40mm, 300mm wide
|
|
Haringey
|
2 hours , 7 days , 28 days , Planned works
|
25mm, 100sqcm
|
|
Harrow
|
30mins , 1 hour , 2 hours , 5 days , 15 days
|
40mm
|
|
Hartlepool
|
1 hour , 24 hours , 28 days
|
40mm
|
|
Havering
|
24 hours , 7 days , 28 days
|
40mm, 300mm wide
|
|
Herefordshire
|
A and B roads and prestige footways: end of the following day , 7 days , 28 days , 2 months , Consider forward planning
|
Risk based
|
|
Hertfordshire
|
24 hours, 5-20 days permanent repair, Assess and decide strategy
|
50mm
|
|
Highland
|
Within 24 hours , 7 days , 21 days , 42 days , Planned work as resource permits
|
No specified interventions levels
|
|
Hillingdon
|
No data
|
No data
|
|
Hounslow
|
24 hours , 28 days , 46 days , Next available works
|
40mm
|
|
Inverclyde
|
4 hours , 7 days , 30 days , No action - recorded but might be included in next planned maintenance
|
<40mm
|
|
Isle of Anglesey
|
1hr , 24 hours , 28 days
|
20mm
|
|
Isle of Wight
|
24 hours, 28 days, Planned maintenance, Noted: no works
|
Risk based
|
|
Isles of Scilly
|
48 hours
|
No data
|
|
Islington
|
4 hours, 3 days, planned works
|
40mm
|
|
Kensington and Chelsea
|
2 hours, 24 hours, 28 days
|
40mm
|
|
Kent
|
2 hours, Next working day, 7 days, 28 days, Programmed works
|
50mm
|
|
Kingston upon Hull
|
24 hours, 5 days, Planned works programme
|
40mm, 40mm wide
|
|
Kingston upon Thames
|
2 hours, 24 hours, 7 days, 28 days, Recorded for future work programme
|
50mm
|
|
Kirklees
|
24 hours, 7 days, 28 days , Planned works
|
Risk based
|
|
Knowsley
|
2 hours , 24 hours , 28 day , Monitor/next available works
|
40mm, 300mm wide
|
|
Lambeth
|
2-24 hours , 28 days
|
40mm, 300mm wide
|
|
Lancashire
|
4 hours, 2 days, 5 days, 10 days, 20 days
|
40mm, 150mm wide
|
|
Leeds
|
Made safe or repaired by end of next day , Made safe or repaired within 28 working days , Repair by service owner
|
40mm
|
|
Leicester
|
Same day , 2 days , 5 days , 20 days
|
40mm
|
|
Leicestershire
|
72 hours , 90 days, 90 days , 1 year
|
Up to 40mm
|
|
Lewisham
|
24 hours , 7 days , 28 days
|
50mm
|
|
Lincolnshire
|
24 hours , 7 days, 28 days or 90 days
|
40mm
|
|
Liverpool
|
2 hours , 25 days
|
25mm
|
|
Luton
|
2 hours , 24 hours , 7 days , 28 days
|
50mm
|
|
Manchester
|
2 hours , 24 hours , 5 days , 20 days
|
30mm
|
|
Medway
|
No data
|
No data
|
|
Merthyr Tydfil
|
24 hours , 20 days , 30 days , No set time
|
40mm
|
|
Merton
|
No data
|
No data
|
|
Middlesbrough
|
2 hours , 24 hours , 5 days , 28 days , Next available programme
|
40mm, 300mm wide
|
|
Midlothian
|
24 hours , 28 days
|
40mm, 200mm wide
|
|
Milton Keynes
|
24 hours , 28 days , Planed maintenance
|
50mm
|
|
Monmouthshire
|
24 hours , 10 days , 4 weeks , No set target response time
|
40mm
|
|
Moray
|
2 hours , 3 days , 28 days , 6 months
|
20mm, 150mm wide
|
|
Na h-Eileanan an Iar (Western Isles)
|
24 hours , 7 days , 1 month , 3 months/next programme
|
40mm
|
|
Neath Port Talbot
|
2 hours , 24 hours , 35 days
|
40mm
|
|
Newcastle upon Tyne
|
No data
|
No data
|
|
Newham
|
2 hours , 24 hours , 10 days , 28 days , Monitor/next available programme
|
25mm
|
|
Newport
|
24 hours , 5 days , 21 days , Planned works
|
40mm
|
|
Norfolk
|
2 hours , 4 days , 35 days , monitor/next available programme
|
20mm
|
|
North Ayrshire
|
4 hours , 7 days , 30 days , No action - recorded but might be included in next planned maintenance
|
<40mm
|
|
North East Lincolnshire
|
24 hours , 3 weeks , 6 weeks , 3 months , Review at next inspection
|
40mm, 300mm wide
|
|
North Lanarkshire
|
1.5 hours , 2 hours , 5 working days , 20 working days , 55 working days
|
40mm
|
|
North Lincolnshire
|
24 hours , 7 days , 28 days , Programmed works
|
40mm
|
|
North Somerset
|
24 hours , 28 days
|
40mm, 300mm wide
|
|
North Tyneside
|
4 hours , 14 days , Planned works
|
40mm, 300mm wide
|
|
North Yorkshire
|
2 hours , 24 hours , 1 week , 1 month , 3 months
|
40mm, 150mm wide in all directions
|
|
Northamptonshire
|
2 hours , 5 days , 28 days
|
40mm
|
|
Northumberland
|
24 hours , 12 days , 28 days , Monitor/next available programme
|
40mm, 300mm wide
|
|
Nottingham
|
within 24 hours , 28 days , 3 months
|
50mm. 300mm wide
|
|
Nottinghamshire
|
No data
|
No data
|
|
Oldham
|
2 hours , 24 hours , 14 days , 28 days , Review at next inspection
|
40mm
|
|
Orkney Islands
|
Made safe 2 hours, 24 hours for repair , made safe 24 hours, 5 days for repairs , 28 days
|
50mm, 150mm wide
|
|
Oxfordshire
|
2 hours , 24 hours , 28 days , Monitor/planned works
|
40mm, 150mm wide
|
|
Pembrokeshire
|
24 hours , 7 days , 28 days , 3 months
|
20mm
|
|
Perth and Kinross
|
4 hours , 7 days , 30 days , No action - recorded but might be included in next planned maintenance
|
<40mm
|
|
Peterborough
|
2 hours , 24 hours , 7 days , 28 days , Monitor and/or programmed works
|
20mm
|
|
Plymouth
|
2 hours , 5 days
|
40mm, 300mm wide
|
|
Poole
|
2 hours , 24 hours , 7 days , 28 days , next available programme
|
40mm, 150mm wide
|
|
Portsmouth
|
24 hours , 28 days
|
20mm
|
|
Powys
|
24 hours , 2 months , 1 year , 24 months
|
Risk based
|
|
Reading
|
3 hours , 24 hours , 7 days , 28 days
|
50mm, 300mm x 300mm area
|
|
Redbridge
|
2 hours , Next working day , 3 days , 28 days , Next available works programme
|
40mm
|
|
Redcar and Cleveland
|
No data
|
No data
|
|
Renfrewshire
|
2 hours , 1 day , 5 days , 6 months , Future works
|
45mm
|
|
Rhondda
|
2 hours , 28 days
|
30mm
|
|
Richmond upon Thames
|
2 hours/same day , Next day , 7 days , 7 days , 28 days
|
25mm
|
|
Rochdale
|
1 hour , 24 hours , 20 days
|
35mm
|
|
Rotherham
|
2 hours , 24 hours , 7 days , 3 months
|
40mm, 250mm wide
|
|
Rutland
|
2 hours (make safe) , Within 7 days , Within 7 days
|
40mm
|
|
Salford
|
2 hours , 24 hours , 28 days
|
40mm
|
|
Sandwell
|
2 hours , 5 days
|
40mm
|
|
Scottish Borders
|
24 hours , 7 days , 4 weeks , Planned works
|
40mm
|
|
Sefton
|
2 hours , 24 hours , 28 days
|
40mm
|
|
Sheffield
|
1 hour , 24 hours
|
40mm
|
|
Shetland Islands
|
24 hours , 5 days , 30 days , Monitor and review
|
50mm
|
|
Shropshire
|
24 hours , 7 days , 28 days , Programmed works
|
20mm
|
|
Slough
|
1 hour , 2 hours , 28 days
|
50mm
|
|
Solihull
|
2 hours , 7 days , 28 days , Future works programme
|
Risk based
|
|
Somerset
|
1.5 hours , 24 hours , 7 days , 28 days
|
40mm, 150mm wide
|
|
South Ayrshire
|
No data
|
No data
|
|
South Gloucestershire
|
24 hours , 14 days , 12 weeks , Next available programme
|
30mm, 300m wide all round
|
|
South Lanarkshire
|
immediate/4 hours , 7 days
|
25mm
|
|
South Tyneside
|
2 hours , 24 hours , 10 days
|
40mm
|
|
Southampton
|
24 hours , 6 months
|
40mm
|
|
Southend-on-Sea
|
2 hours , 24 hours
|
40mm
|
|
Southwark
|
2 hours , 24 hours , 7 days , 28 days
|
40mm, 100mm x 100mm
|
|
St. Helens
|
2 hours , 24 hours , 7 day , 21 day , 56 day/programmed works
|
40mm
|
|
Staffordshire
|
24 hours , 7 days , 28 days , Next available programme
|
40mm
|
|
Stirling
|
12 hours , 20 days
|
20mm
|
|
Stockport
|
Emergency: 2 hours , Urgent: 72 hours , Town centre and pedestrianised areas: 12 day , main route: 28 days , Estate/minor: 56 days
|
40mm, 300mm wide
|
|
Stockton-on-Tees
|
2 hours , 24 hours , 10 days , 28 days , next available programme
|
Risk based
|
|
Stoke-on-Trent
|
1 hours , Next working day , 10 days
|
20mm
|
|
Suffolk
|
2 hours , 2 days , 5 days , 10 days , 20 days , 14 weeks
|
25mm, 400mm wide
|
|
Sunderland
|
2 hours , 24 hours , 7 days , 6 months/planned works
|
40mm
|
|
Surrey
|
2 hours , 5 days , 20 days or next work programme
|
40mm
|
|
Sutton
|
2 hours , 24 hours , 8 days , 25 days
|
40mm
|
|
Swansea
|
24 hours , 20 days , 20 days , None
|
50mm, 250mm wide
|
|
Swindon
|
1 hour , 24 hours , 6 weeks
|
31mm
|
|
Tameside
|
2 hours , 24 hours , 7 days or 28 days
|
30mm
|
|
Telford and Wrekin
|
No data
|
No data
|
|
TfL
|
2 hours , 24 hours , 7 days , 28 days , No response required
|
20mm, 100sqcm
|
|
The Vale of Glamorgan
|
Next working day , Monitor/works programme
|
40mm
|
|
Thurrock
|
2 hours , 5 days (potholes: 72 hours) , Monitor/90 days , Next planned works
|
50mm, 75mm wide
|
|
Torbay
|
No data
|
No data
|
|
Torfaen
|
24 hours , 28 days
|
40mm
|
|
Tower Hamlets
|
2 hours , 24 hours , 5 days , 28 days
|
40mm
|
|
Trafford
|
2 hours , 24 hours , 7 day , 28 days , No immediate action
|
40mm, 300mm wide
|
|
Wakefield
|
24 hours , 7 day , 28 days , Monitor
|
50mm
|
|
Walsall
|
1 hour , 24 hour , 5 days , 6 months - programmed works
|
50mm
|
|
Waltham Forest
|
1.5 hours , 24 hours , 6 weeks , monitor/planned works
|
40mm
|
|
Wandsworth
|
No data
|
No data
|
|
Warrington
|
PO & P1: 2 hours , P2: 24 hours , P3: 5 days , P4: 14 days , P5: 28 days , P6: next available programme
|
40mm
|
|
Warwickshire
|
1 hour , 24 hours , 28 days
|
50mm
|
|
West Berkshire
|
2 hours , 24 hours , 28 days , Review/programmed works
|
50mm, 300mm wide
|
|
West Dunbartonshire
|
No data
|
No data
|
|
West Lothian
|
24 hours , 7 days , 28 days , Next available programme
|
40mm, 300mm wide
|
|
West Sussex
|
2 hours , 5 days , 28 days
|
40mm
|
|
Westminster
|
2 hours , 24 hours , 7/10 days , 28 days
|
20mm
|
|
Wigan
|
2 hours , 24 hours , 5 day , 10 day
|
40mm
|
|
Wiltshire
|
24 hours , Temp 23 hours, Perm 28 days , 7 days , 1 month , 3 months , Referred to Local Roads Manager , Do not meet intervention level but may do in the future
|
40mm, 250mm wide
|
|
Windsor and Maidenhead
|
3 hours , 24 hours , 7 days , 14 days , 28 days
|
40mm, 150mm wide
|
|
Wirral
|
1 hour to 24 days
|
40mm, 300mm wide
|
|
Wokingham
|
2 hours , 24 hours , 7 days , 14 days , 28 days , Works to be programmed
|
Risk based
|
|
Wolverhampton
|
2 hours , 24 hours/next working day , 30 days , 90 days , 180 days
|
25mm
|
|
Worcestershire
|
1 hour , 24 hours , 7 days , 28 days , Monitor
|
25mm
|
|
Wrexham
|
2-24 hours , 90 days or prior to next inspection , Planned works
|
50mm
|
|
York
|
34 hours , 3 days , 20 days
|
40mm
|
